Frequently asked questions
Do you offer free shipping?
Yes! We offer free standard shipping on all orders, no minimum required. Great style, delivered—on us.
How long does delivery take?
Orders typically arrive within 5–8 business days (Monday to Friday) after dispatch. We’ll send you a tracking link as soon as your parcel is on its way.
How long do refunds take?
Once we receive your return and approve it, your refund will be processed within 10 business days. It may take a few extra days for your bank to reflect the credit.
Can I exchange an item?
Absolutely. If you'd like a different size or style, just let us know in your return email and we’ll help make it happen.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Apple Pay and Google Pay. All payments are securely processed and encrypted.
Our customer service is available from
Monday - Friday: 8:00 am - 6:00 pm
Saturday and Sunday: 10:00 am - 4:00 pm
Average response time: 24 hours